National Consumer Telecom & Utilities Exchange Disclosure Reports

The National Consumer Telecom & Utilities Exchange (NCTUE) is a credit reporting agency whose membership is comprised of companies that provide services (telecommunications, pay TV, and utilities) and report and share data relative to their customers’ account to aid in risk management. NCTUE maintains data such as payment and account history reported by its members.

The NCTUE data report is a record of all telecommunication, pay TV and utility accounts reported by exchange members, including information about a consumer’s account history, unpaid closed accounts and customer service applications. This information is used by other telecommunication, pay TV and utility service providers, who are members of the exchange, to assist them in the decision to extend services.

The NCTUE Disclosure Report is the disclosure to a consumer of the information contained in his or her data report.

As a consumer, you can contact NCTUE to determine if they maintain information about you.
To request a copy of your NCTUE Disclosure Report, call them at 1-866-349-5185 (you will be asked for your SSN and the numeric portion of your address), or you can mail your request to:

NCTUE Disclosure Report
P.O. Box 105161
Atlanta, GA 30348

As with other credit reporting agencies, you can place a 'security freeze' or 'fraud alert' on your account to limit disclosure of your information.

NCTUE provides information to companies that provide consumers with pre-approved offers of credit. If you would like to Opt-Out and exclude NCTUE information about you from being used in lists provided to companies that make pre-approved offers of credit (as provided in the Fair Credit Reporting Act), you may call them toll tree at 1-888-327-4376.